Qualifications:

• 1 year experience in a Desktop Support or Help Desk environment, with exposure to the
• Microsoft NT/2000 environment, and Microsoft tools such as Microsoft Office, Project and Visio
• Familiarity with networking concepts and equipment an advantage
• Exposure to the Internet and Internet-based tools such as FTP, Chat, Email, etc
• Systems development experience an advantage
• Windows 95/98/NT/2000 Desktop Operating System and tools
• Understanding of PC hardware components and functions
• Basic concepts of Local and Wide Area Networking (LAN/WAN)
• Understanding of the Internet and Internet-based tools
• Basic telephony
• Willing to work on shift

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